These General Terms and Conditions (GTC) apply to all business relationships between Safagro GmbH (hereinafter "Safagro") and its customers in the field of import, export, wholesale and retail trade as well as transport of food and beverages. Deviating conditions of the customer are only recognized if Safagro expressly agrees to them in writing.
Offers from Safagro are subject to change and non-binding. A contract is only concluded through the written order confirmation from Safagro or through execution of the delivery. Orders can be requested by email, telephone or via the contact form.
The prices agreed at the time of conclusion of the contract plus statutory VAT apply. Unless otherwise agreed, invoices are due for payment within 14 days of the invoice date without deduction. In case of late payment, Safagro is entitled to charge default interest at the statutory rate.
Delivery times are stated to the best of our judgment and are non-binding unless expressly agreed as binding. Delivery is made to the delivery address specified by the customer. Safagro is entitled to partial deliveries insofar as this is reasonable for the customer.
Safagro delivers food and beverages in compliance with applicable food law regulations. The customer is obliged to check the delivered goods immediately after receipt for completeness, integrity and compliance with the cold chain (where relevant). Proper storage after delivery is the responsibility of the customer.
Obvious defects must be reported in writing immediately, but no later than 24 hours after delivery. In the case of perishable goods, immediate notification is required. In the case of justified and timely complaints, Safagro will, at its own discretion, provide subsequent performance through replacement delivery or credit note.
Safagro is liable without limitation for damage resulting from injury to life, body or health as well as in cases of intent and gross negligence. In the case of simple negligence, Safagro is only liable in the event of a breach of a material contractual obligation and limited to the foreseeable damage typical for the contract.
The delivered goods remain the property of Safagro until full payment of all claims arising from the business relationship.
The law of the Federal Republic of Germany applies. If the customer is a merchant, the place of jurisdiction is Düsseldorf. Should individual provisions of these GTC be invalid, the validity of the remaining provisions remains unaffected.
As of: 11.09.2026
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